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Legal
Legal information on this page is currently under final compliance review. If anything here is unclear, contact us before relying on it.
These terms apply to the SCALE division services — strategy sessions, business reviews, launch support and ongoing advisory — alongside the general Terms & Conditions.
Advisory work provides analysis and recommendations made in good faith on the information available at the time. Decisions remain yours: implementing, deferring or rejecting a recommendation — and the results of doing so — are your responsibility as the business owner.
Advisory services are not legal, tax, accounting or investment advice. Where a question requires a licensed professional, we say so rather than answer it.
Business information shared for an engagement is treated as confidential, used only for the engagement, and not disclosed to third parties except where the law requires it. This obligation survives the end of the engagement.
We do not name you as a client, quote your numbers or describe your project publicly without written permission.
Sessions are scheduled at mutually agreed times and held online. Rescheduling is free with 48 hours’ notice. A missed session without notice counts as held for one-off purchases; for retainers it is rescheduled within the same month where capacity allows.
Ongoing advisory runs month to month, includes the stated monthly allocation, and ends with 30 days’ notice from either side. Unused hours do not roll over unless the proposal says otherwise.