Chi siamo
Costruito sull'esperienza, non sulla teoria.
Tomislav Gavrić
Fondatore
Mercati
Serbia · Thailand · Philippines
Hands-on experience
- Hospitality and tourism operations
- Staffing and customer experience
- Cost control and operational reporting
- Digital marketing and customer acquisition
- Booking infrastructure and internal systems
- Business development and expansion
“Ho imparato il business costruendo aziende.”
Operating first
I did not arrive at consulting from consulting. I arrived from operating.
My entrepreneurial work began in Southeast Asia, starting in Thailand and later moving into the Philippines, where I spent years working directly inside hospitality and tourism businesses. That meant the whole operation, not a function within it: staffing and rotas, cost control, supplier terms, guest experience, the booking infrastructure, the reporting that told us whether any of it was working, and the marketing responsible for filling capacity.
Where the technology came from
The systems side was not a career change. It was a consequence.
As the businesses grew, the tools stopped fitting. Availability lived in one place and revenue in another. Bookings arrived through channels that did not talk to each other. Staff spent hours moving information between systems that should have been connected, and the reporting that decisions depended on was assembled by hand.
So we built what was missing — booking infrastructure, internal reporting, operational controls, integrations between systems that were never designed to meet. That work was driven by a specific operational problem every time, which is a very different discipline from building software to a specification handed over by someone else.
What that experience produced
Working across those markets meant learning several things at once that are usually separated into different jobs: how a service business is actually staffed and costed, how customers are acquired when the market is competitive and seasonal, how technology either supports an operation or quietly obstructs it, and how quickly a business can outgrow the systems that got it started.
It also meant learning where growth breaks. Almost always at the point where demand exceeds what the operation and its systems can absorb — not at the point where marketing stops working.
Perspektiva
Perspektiva is the direct result of that experience. It combines the three things that were never separate in practice: the strategy that sets direction, the technology that makes it operable, and the customer acquisition that brings demand.
The approach is deliberately practical. The recommendation is not the deliverable — the working result is. Where a plan needs systems built to become real, they can be built. Where it needs demand, that can be built too.
Built from experience, not theory.
What it means in practice
Three disciplines, held by one team.
Grow
Acquisizione clienti costruita come un sistema, misurata sul fatturato e non sulle impression.
Build
Tecnologia modellata su come l’azienda opera davvero — non su un template.
Scale
Advisory concreta da chi l’operatività l’ha gestita, non soltanto analizzata.
The business
Straightforward about what this is.
PERSPEKTIVA is a small, founder-led practice registered in Niš, Serbia, working with clients internationally. Engagements are handled directly by Tomislav, with specialists brought in where a project needs capability beyond one person.
That is stated plainly because it matters commercially. It means you speak to the person doing the work rather than an account manager. It also means capacity is finite, and some engagements will be a better fit than others — which is what the first conversation is for.
Full registered details are published on the company information page.
Raccontaci cosa stai costruendo.
Invia un breve brief. Riceverai una risposta direttamente da Tomislav, di norma entro un giorno lavorativo — e un’indicazione chiara se il progetto fa al caso nostro.
Oppure scrivi direttamente: hello@perspektivagroup.com